Traveling abroad for international travel, education, job or treatment has become a common issue. The passport is used as an important document for these needs. The Passport SEVA, which is launched by the Government of India, is a modern service platform with which ordinary citizens can easily complete all the passport work. With the introduction of this service, transparency, mobility and digital skills have come in the process of creating and renewing passports.
The Passport SEVA program was conducted under the Ministry of Foreign Affairs of India and was technically developed with the help of Tata Consultancy Services (TCS). Basically, the aim of this project is to provide passport -related services to citizens easy, transparent, fast and safely. Through this, the applicant can complete the application form online at home, schedule, pay fees and observe the status of the application.
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Passport Seva
Passport service is a flagship project of the Ministry of Foreign Affairs of the Government of India, which has been launched to make passports and related services easier, faster and more transparent for the citizens of India. This project has been implemented through the Public-Private Partnership (PPP) model with Tata Consultancy Services (TCS). Its main purpose is to digitalize the passport application process and ensure a convenient and hassle -free experience for citizens.
PSK Passport Seva
Under the passport service, Passport Seva Kendras (PSK) and Post Office Passport Seva Kendras – POPSK have been set up across the country. These centers are composed of sophisticated technology and skilled staff, which has greatly organized the passport application process. An applicant has to only fill the application form online, book the appointment, and then to appear in the nearest PSK or POPSK with the required documents on the scheduled date.
One of the main features of passport service is its online portal. This portal has the opportunity to apply for new passport, passport renewal, replacement of damaged or lost passports, applications for address or name, and applying for diplomatic or official passport. Also, the facility of tracking the application status on the portal, the option to pay the fees, and the most often asked questionnaire is available, which is extremely helpful for applicants.
Passport Seva Kendra
Through the Passport SEVA portal, a citizen can easily create a profile of his own and start the passport application process. After completing the application form online, a citizen can submit the required document and biometric information at the Passport Services Center (PSK) scheduled date. The application was then sent to the prescribed address when approved after scrutiny and police verification.
The modern infrastructure of the passport service centers, where the necessary assistance is provided to the applicants with transparency and skills. Also, the service has come within the reach of more people due to the opening of Post Office Passport Services Center (POPSK) in different districts.
Since the launch of the passport service, the process of getting the passport has been much easier and has increased transparency. The waiting period has decreased and the civic suffering has decreased. As a result, Indian citizens have the advantage of getting passports in international travel and other activities, which is playing an important role in the country’s economic and social progress.
Overall, the passport service is a brilliant example of a successful e-governance initiative, which highlights the government’s commitment to providing citizens-centric services.
Passport Seva Online Application
The application process is quite well organized. After completing the form online, the applicant has to choose an appointment slot. On the day of the appointment, the applicant has to attend the center with the necessary original documents and their photocopy. There biometric data are collected and the documents are verified. The application was then sent for police verification, which is an important step in protecting the passport. When the police verification is completed and the application is approved, the passport is sent to the applicant’s address by postal mail.
Several new initiatives have also been taken under the passport service, such as the mobile app ‘Mpassport SEVA’. This app is available on both Android and iOS platforms and through it applicants can apply from mobile, track status and access other services. It is especially beneficial for people in rural and remote regions, where the opportunity to use the Internet or computer is limited.
Conclusion
Passport SEVA not only made the application process easier, but it has reduced corruption opportunities, harassment of applicants has decreased significantly and communication between government and citizens has become easier. Citizens can always be updated by applying online and tracking online.
The most important thing is that through this service the Indian government is turning the dream of Digital India into reality. Passport SEVA is one of the most successful examples of administrative activities to the general public with the help of technology. In the future, more development and citizen -friendly updates will strengthen this system.
